Delivery and Returns
Postage & Delivery
We will post your item(s) within 2 working days of receipt of your order provided that they are in stock. During holiday periods it may take longer than usual to package and dispatch orders - up to 4 working days to dispatch your item(s) or in case of a presale it can take longer (inquiries for wholesale - firstname.lastname@example.org)
Domestic Delivery (Belgium/Netherlands)
Orders over 45EURO - FREE
Orders less than 45EURO - Flat Rate of 5 EURO
EURO 1 (Germany/France/Luxemburg)
Orders over 90EURO - FREE
Orders less than 90EURO - Flat Rate of 9 EURO
EURO 2 (United Kingdom/Austria/Denmark/Poland/Italy)
Orders over 120EURO - FREE
Orders less than 120EURO - Flat Rate of 12 EURO
Rest of Europe Deliveries
Orders over 150EURO - FREE
Orders less than 150EURO - Flat Rate of 15 EURO
You can return your order for any reason at any time within 14 days of receipt for a refund or exchange. Please follow the procedure below:
The item(s) must be returned within 14 days of receipt of the merchandise. It is the customer’s responsibility to return the item(s).
We will not be able to refund any items that are lost in transit back to us. If the item you have received is faulty we will also refund postage and the cost of your return postage.
All items are checked thoroughly before we send them to you and a Maison Lex tag is attached. We will only accept returns that are in perfect condition with the tag still attached.
If you wish to exchange your item for a different size please email us and we can confirm that we have your size in stock and we can put that item away for you until we receive your original order back.
For any returns queries please email us on email@example.com
All returns must be sent to the following address: